What Are We Really Saying? Empathetic Communication in the Workplace

This participatory workshop will introduce an empathetic communication model of feelings, needs, and requests. Participants will practice a using this model as framework for understanding and responding to needs in the workplace, and communicating with understanding and empathy. This workshop covers some content of “Understanding and Communicating Your Needs in the Workplace” and expands into more depth, with more practice activities and group discussion. We recommend taking one of CMDR's foundational classes before you take this deeper dive class. Only take one foundational course, depending on your role. If you are an HR partner and do employee relationship work, take HR Essentials: Conflict and Communication. If you are a supervisor, take Leadership Skills in Conflict Management. All other staff and faculty should take Successfully Navigating Conflict. Register